hello@impactfamilyservices.com.au

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  • About Us
  • Our Team
  • Make a referral
    • BSP/ Psych Referral
    • Early Childhood Referral
    • Lego Therapy Referral
  • Services
    • Behaviour Support
    • Early Childhood Supports
    • NSW Education Provider
    • Out of Home Care Services
    • Lego Therapy
    • Beh Support Registration
    • Clinical Supervision
    • NDIS Registration Support
    • Training & Courses
  • Feedback and Complaints
  • Work with us
  • Contact Us
  • IFS Blog
  • PACE and FEE schedule
  • More
    • Home
    • About Us
    • Our Team
    • Make a referral
      • BSP/ Psych Referral
      • Early Childhood Referral
      • Lego Therapy Referral
    • Services
      • Behaviour Support
      • Early Childhood Supports
      • NSW Education Provider
      • Out of Home Care Services
      • Lego Therapy
      • Beh Support Registration
      • Clinical Supervision
      • NDIS Registration Support
      • Training & Courses
    • Feedback and Complaints
    • Work with us
    • Contact Us
    • IFS Blog
    • PACE and FEE schedule

hello@impactfamilyservices.com.au

  • Home
  • About Us
  • Our Team
  • Make a referral
    • BSP/ Psych Referral
    • Early Childhood Referral
    • Lego Therapy Referral
  • Services
    • Behaviour Support
    • Early Childhood Supports
    • NSW Education Provider
    • Out of Home Care Services
    • Lego Therapy
    • Beh Support Registration
    • Clinical Supervision
    • NDIS Registration Support
    • Training & Courses
  • Feedback and Complaints
  • Work with us
  • Contact Us
  • IFS Blog
  • PACE and FEE schedule
image with writing - we want your feedback

Feedback & Complaints

We value your feedback and welcome you to share your thoughts or concerns with us.


  • Submit Feedback or a Complaint: Follow the link to this form . You can also provide feedback anonymously using the form below.
  • Contact the National Disability Insurance Agency (NDIA): If you'd rather not submit a complaint online, call 1800 800 110 or visit one of their offices. For more info, check out www.ndis.gov.au.
  • Direct Contact: Reach out to Jess Jones, our CEO and owner, by calling 0432 323 464 or emailing jessj@impactfamilyservices.com.au or hello@impactfamilyservices.com.au.


We’re always here to listen and improve!

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