We value your feedback and welcome you to share your thoughts or concerns with us.
- Submit Feedback or a Complaint: Follow the link to this form . You can also provide feedback anonymously using the form below.
- Contact the National Disability Insurance Agency (NDIA): If you'd rather not submit a complaint online, call 1800 800 110 or visit one of their offices. For more info, check out www.ndis.gov.au.
- Direct Contact: Reach out to Jess Jones, our CEO and owner, by calling 0432 323 464 or emailing jessj@impactfamilyservices.com.au or hello@impactfamilyservices.com.au.
We’re always here to listen and improve!