hello@impactfamilyservices.com.au

  • Home
  • About Us
  • Our Team
  • Make a referral
    • BSP/ Psych Referral
    • Early Childhood Referral
    • Lego Therapy Referral
  • Services
    • Behaviour Support
    • Early Childhood Supports
    • NSW Education Provider
    • Out of Home Care Services
    • Lego Therapy
    • Beh Support Registration
    • Clinical Supervision
    • NDIS Registration Support
    • Training & Courses
  • Feedback and Complaints
  • Work with us
  • Contact Us
  • IFS Blog
  • PACE and FEE schedule
  • More
    • Home
    • About Us
    • Our Team
    • Make a referral
      • BSP/ Psych Referral
      • Early Childhood Referral
      • Lego Therapy Referral
    • Services
      • Behaviour Support
      • Early Childhood Supports
      • NSW Education Provider
      • Out of Home Care Services
      • Lego Therapy
      • Beh Support Registration
      • Clinical Supervision
      • NDIS Registration Support
      • Training & Courses
    • Feedback and Complaints
    • Work with us
    • Contact Us
    • IFS Blog
    • PACE and FEE schedule

hello@impactfamilyservices.com.au

  • Home
  • About Us
  • Our Team
  • Make a referral
    • BSP/ Psych Referral
    • Early Childhood Referral
    • Lego Therapy Referral
  • Services
    • Behaviour Support
    • Early Childhood Supports
    • NSW Education Provider
    • Out of Home Care Services
    • Lego Therapy
    • Beh Support Registration
    • Clinical Supervision
    • NDIS Registration Support
    • Training & Courses
  • Feedback and Complaints
  • Work with us
  • Contact Us
  • IFS Blog
  • PACE and FEE schedule
image with writing - we want your feedback

Feedback & Complaints

We value your feedback and welcome you to share your thoughts or concerns with us.


  • Submit Feedback or a Complaint: Follow the link to this form . You can also provide feedback anonymously using the form below.
  • Contact the National Disability Insurance Agency (NDIA): If you'd rather not submit a complaint online, call 1800 800 110 or visit one of their offices. For more info, check out www.ndis.gov.au.
  • Direct Contact: Reach out to Jess Jones, our CEO and owner, by calling 0432 323 464 or emailing jessj@impactfamilyservices.com.au or hello@impactfamilyservices.com.au.


We’re always here to listen and improve!

Feedback Form

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

PDF Viewer

Download PDF

Impact Enterprises Australia Pty

hello@impactfamilyservices.com.au

Copyright © 2025 Impact Enterprises Australia trading as Impact Family Services.