hello@impactfamilyservices.com.au

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  • More
    • Home
    • About Us
    • Our Team
    • Referrals
      • BSP Referral
      • Early Childhood Referral
      • Lego Therapy Referral
      • Fee Schedule
    • Services
      • Behaviour Support
      • Early Childhood Supports
      • NDIS Services
      • Allied Health NSW Edu
      • Out of Home Care Services
      • Lego Therapy
      • Beh Support Registration
      • Clinical Supervision
      • NDIS Registration Support
      • Training & Courses
    • Feedback and Complaints
    • Work with us
    • Contact Us
    • IFS Blog

hello@impactfamilyservices.com.au


  • Home
  • About Us
  • Our Team
  • Referrals
    • BSP Referral
    • Early Childhood Referral
    • Lego Therapy Referral
    • Fee Schedule
  • Services
    • Behaviour Support
    • Early Childhood Supports
    • NDIS Services
    • Allied Health NSW Edu
    • Out of Home Care Services
    • Lego Therapy
    • Beh Support Registration
    • Clinical Supervision
    • NDIS Registration Support
    • Training & Courses
  • Feedback and Complaints
  • Work with us
  • Contact Us
  • IFS Blog
Jess, founder and clinical director of Impact Family Services

Hi! I’m Jess, the founder of Impact Family Services and Impact Enterprises Australia. 


I’m passionate about supporting families, children, and adults with disabilities, and I’m thankful I get to do this important work every day.


At Impact Family Services, we create a welcoming space where everyone feels supported and valued. Our team works closely with me to make sure we’re using the best practices and latest research. We focus on a trauma-informed approach and celebrate each person’s unique strengths.


We’re also proud to work with the NSW Department of Education to bring therapy into schools, making it easier for families to get the help they need.


We believe in trust, care, and making a real difference for everyone we work with.


Feel free to reach out anytime—I’d love to chat about how we can support you!

Meet the team @ Impact

Jess Jones, CEO and Clinical Director

Jess Jones

Niki Heracleous

Niki Heracleous

Clinical Director and CEO

jessj@impactfamilyservices.com.au

P: 0432 323 464

Niki Grant
Senior Manager

Niki Heracleous

Niki Heracleous

Niki Heracleous

Senior Manager

niki@impactfamilyservices.com.au


Sita Wareesgaid
Manager

Sita Wareesgaid

Niki Heracleous

Sita Wareesgaid

Manager

sita@impactfamilyservices.com.au


Katie Leano
Manager

Katie Leano

Tahlia Pearson

Sita Wareesgaid

Manager 

katie@impactfamilyservices.com.au


Kelly Turner
QA manager

Kelly Turner

Tahlia Pearson

Tahlia Pearson

Quality Assurance Manager

qa@impactfamilyservices.com.au

Tahlia Pearson

Tahlia Pearson

Tahlia Pearson

Administrative and Intake Officer

hello@impactfamilyservices.com.au 

team at impact

Our Mission, Vision and Values

At Impact Family Services, we support individuals with disabilities and their families.


Our focus is on helping people live their best lives, reach their potential, and feel connected to their communities.


We work with kindness, respect, and reliability to provide meaningful support.

Team Impact at Local Business Awards 2023

Our Team

At Impact Family Services, we offer personalised support for people in the NDIS and Out of Home Care programs.

We work with children and adults with complex needs, supporting parents, carers, and teams along the way.

Our focus is on early intervention, consistency, and providing training to help everyone feel confident and supported.


Finalist for outstanding community organisation 2023

Impact Family Services Awards.

Finalist for Outstanding Community Organisation 2023

Winner of 2023 Canterbury Bankstown Local Business Award.

Copyright © 2024 Impact Enterprises Australia trading as Impact Family Services. 

ACN: 673 647 544

ABN: 62 673 647 544

Impact Family Services Provider Number 405 008 7295

Impact Enterprises Australia Pty Ltd Provider Number